FOR IMMEDIATE RELEASE
8th Annual Service Quality Conference
September 30 thru October 1, 1999 -- At the Bukit Melawati Club Resort, Melawati,
Selangor, Malaysia. This conference features an expanded lineup of 20 information-packed
concurrent sessions and exceptional keynote and general speakers:
KEYNOTE SPEAKERS
Libby Sartain, Vice President People, Southwest Airlines
Daniel Henson, VP and Chief Quality Officer, GE Capital Corporation
GENERAL SPEAKERS
Tom Draude, USAA Property and Casualty Company
Chuck Aubrey, Vice President of Quality Operations, American Express
For More Information Contact:
Mewah Produktiviti Sdn. Bhd.
1608, Plaza Pengkalan, Jalan Tiong, 51100 Kuala Lumpur, Malaysia.
Tel: 019-3267679 or 03-4567401
FAX: 03-4567401
Internet: [email protected]
